Check the following parameter in Admin is enabled;
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LocalSettings|TurboPlayer|GUI|AllowWaveformDisplay=1
Also, make sure each Player has the Waveform chosen, instead of the Progress Bar. (Show waveform instead of progress bar)
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You can either right-click on each player and choose settings,
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or enter the par for each player in Admin; LocalSettings|TurboPlayer|GUI|Player|1|ShowWaveformInsteadOfProgressBar=1
