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Check ports used in the settings.json match the ports used in Turboplayerservice.par
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Make sure ports are open
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(e.g. 8095, 8096 for https/wss)
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turn off windows defender firewall completely and see if it makes a difference
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Make sure TurboPlayer is running
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Restart TurboPlayerService
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Have you updated the HTTPS certificate?
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make sure the old certificate is not still registered to the port (e.g. 8095)
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remove the registration, register the new cert to the port
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Is the turboplayerservicelicense.dll in the turboplayerservice folder?
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if not, WebTP will be read only
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Restart TP/WebTP machine