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Troubleshooting

Introduction

The troubleshooting guide provides instructions for errors which appear during the installation of TurboPlayer Service.

Pre-Troubleshooting Checks

System Requirements

Common Issues and Solutions

Symptom

When the TurboPlayerServiceSetup.exe is started the following error message is displayed:

“TurboPlayer Service cannot be installed, because no DigaSystem base installation was found.”

Cause

The TPS setup program checks existing DigaSystem base installation and shows the error if the DigaSystem base installation is not found.

Step-by-Step Solution

Run DBM Setup 4.x or contact support@davidsystems.com.

FAQs

Advanced Troubleshooting

Logs and Reports

Contact Support

E-Mail: support@davidsystems.com

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