Troubleshoot ROAD Scheduling
Sometimes, ROAD Scheduling will not behave as expected. More often than not, this is because of a misconfiguration!
On this page, we will walk you through some the most encountered cases of misconfiguration, and how you can resolve it.
Error messages when starting the client
Errors with the Settings.jsonIf you encounter the following message:
| SolutionYou probably missed a step in the configuration process! Please check the Configure the ROAD Scheduling settings page, and make sure that:
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Connection errors with DPEIf you encounter the following message:
| SolutionIn order to work properly, ROAD Scheduling needs to be launched from DPE for the authentication mechanism to succeed. Please refer to Configure DPE Parameters for ROAD Scheduling for more on this. |
Connection error with ROADIf you encounter one of the following messages:
| SolutionsIs ROAD Service running?Make sure the ROAD Service is currently running and accessible. Change ROAD ServiceIf the ROAD Service you are connecting to is often unavailable, consider changing your default ROAD Service. More information on the Configure DPE Parameters for ROAD Scheduling page. |